Accessibility Statement

1. Conformance status

ASERTIVO PREMIUM S.R.L. commits to making this website accessible in accordance with Romanian Law no. 232/2022 transposing Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of public sector websites and mobile applications.

This website is in partial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
"Partial conformance" means that some parts of the content do not yet fully meet the accessibility standard. The non-conforming items are listed in section 2 below.

2. Non-accessible content

The content listed below is not fully accessible:

2.1. Non-compliance with the accessibility regulations

• Embedded maps — Google Maps iframes used on contact pages may not be fully navigable by screen readers; we provide the address as text and Waze / Uber deep links as fallback.
• Some PDF documents published before May 2026 (e.g., archived contracts, regulatory annexes) may not have been generated with full tagging for screen readers.
• Third-party widgets (cookie banner via CookieHub, embedded YouTube videos) follow the accessibility level provided by the third party and may have minor focus-trap or contrast issues outside our direct control.
• Some decorative images may use generic alt text. We are progressively improving these descriptions; report any specific issue and we will fix it within 30 days.

2.2. Disproportionate burden

Currently, no content is excluded from accessibility on the basis of disproportionate burden as defined in Article 5 of Directive (EU) 2016/2102.

2.3. Content not within the scope of the applicable legislation

• Office file formats (PDF, DOCX) published before 23 September 2018 unless their content is needed for active administrative processes.
• Pre-recorded time-based media published before 23 September 2020.
• Live time-based media (live streams).
• Content from third parties that is neither funded nor developed by, nor under the control of, our organization.

3. Accessibility features we have implemented

Our site includes an accessibility widget available in the bottom-left corner of every page. It offers 9 quick profiles for users with specific needs (vision, dyslexia, motor, color blindness, epilepsy, ADHD and others) and over 35 individual settings for fine-grained customization of the browsing experience.

• 9 quick profiles — senior, vision impairment, dyslexia, cognitive, motor, blind, color blindness, epilepsy, ADHD.
• Content adjustments — text size (4 levels via CSS zoom), letter / line / word spacing, dyslexic-friendly font, bold text, animation pause, blink stop, image hide, larger touch targets.
• Color & contrast — smart contrast (auto-lifts text only where WCAG 4.5:1 fails), 9 color modes (high contrast, dark, monochrome for color blindness, low saturation for epilepsy, sepia, inverted).
• Navigation aids — big cursor, big focus indicator, reading mask, reading guide, skip-to-content, numbered headings, section markers, double-click prevention, page structure modal.
• Tools — read-aloud via Web Speech API with RO+EN voice picker, browser spell-check toggle.
• Keyboard shortcut — Ctrl + Shift + A opens / closes the panel from anywhere on the site.
• Settings persistence — preferences are saved locally on your device and apply automatically on every visit.

4. Preparation of this accessibility statement

This statement was prepared on 7 May 2026.

The assessment of the website's compliance with the requirements of Law no. 232/2022 was made by self-evaluation, performed by the website operator's internal team using:

• Manual testing against WCAG 2.1 Level AA Success Criteria;
• Automated audit tooling (Lighthouse, axe-core, WAVE);
• Keyboard-only navigation testing;
• Screen-reader spot-checks (NVDA on Windows, VoiceOver on macOS / iOS).

The statement was last reviewed on 7 May 2026. The website was last tested for accessibility on 7 May 2026.

5. Feedback and contact information

6. Enforcement procedure

If you have contacted us about an accessibility issue and you are not satisfied with our response (or you have not received a response within 30 days), you can escalate the complaint to the body responsible for monitoring the application of Law no. 232/2022 in Romania:

7. Your rights

You have the right to receive information about compliance with accessibility standards and to file a complaint with the Romanian Authority for Digitalization (ADR) if these requirements are not met.

8. Standards applied

• Directive (EU) 2016/2102 — accessibility of websites and mobile applications of public sector bodies
• Romanian Law no. 232/2022 — national transposition
• WCAG 2.1 — Level AA conformance target
• EN 301 549 V3.2.1 — European harmonised standard for ICT accessibility